As information becomes available about the way gamification is bring used for managing organisational talent, there are some cases where I do wonder if they achieve the objectives set for them.
This blog provides several examples. Sap uses gamification to educate its employees on sustainability; Unilever applies them to training; Hays deploys them to hire recruiters and the Khan Academy uses it for online education.
The article is called ‘Winning the talent game’…
Make me wonder, to what extent is talent management a game playing with people’s lives? There are many ethical issues to ponder here.
Many moons ago I went to work in a UK Job centre sitting at a desk in a sort of showroom of presentation boards with cards showing brief details of jobs and giving a reference number. The jobseeker would write down the number and come to a desk where I or my colleagues would interview them then ring the employer for an interview if there was a match. It often struck me how older workers would arrive in their first week of unemployment smartly dressed and raring to go. But as the weeks progressed, their dress, demeanour and spirit declined. Then they would stop coming and I would wonder what had happened to them. I would have a vague sense of guilt that I had not helped them. Seeing up to 50 people a day on what was colloquially known as ‘the front line’ didn’t make it easy to spend the time that someone in that position needed to support them and help them help themselves.
Today I saw an article about such people at management level.
Coaching to help the derailled..
It’s entitled ‘Coaching unemployed managers and professionals through the trauma of unemployment: Derailed or undaunted?’ By David E Gray of University of Greenwich, Yiannis Gabriel of University of Bath (always worth a read) and Harshita Goregaokar, University of Surrey, all UK.
Also check out Suzanne Ross’ work on derailed talent.
My colleague, Professor Dalvir Samra-Fredericks is an ethnomethodologist who researches those small communicative moments when we say so much about ourselves and each other when communicating. I saw this today which reminded me of two things. Firstly, that ethnomethodologists can usefully study digital communication and, secondly, that silence is an important aspect of this. For my own research it also made me wonder about digital gamification processes….so much to study…
this is an interesting article that considers digital ethnomethodology and silences..